TERMS & CONDITIONS

BLUTEEE — Wear What You Feel.

Website: https://bluteee.com
Effective Date: 9 October 2026
Last Updated: 9 October 2026

1. Introduction

Welcome to BLUTEEE. These Terms & Conditions govern your access to and use of our website, https://bluteee.com, and your purchase of products offered through our online store.

By accessing our website, browsing products, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

These terms should be read together with our Privacy Policy and Refund, Return & Exchange Policy.

2. About BLUTEEE

BLUTEEE is a clothing and streetwear brand offering products such as T-shirts, graphic apparel, oversized and drop-shoulder T-shirts, sweatshirts, accessories, and other fashion products.

Business Details

Legal Business Name: Bluteee_Fashion
Business Address: Shaba Complex, near Khurram Nagar Police Chowki, Khurram Nagar, Lucknow, Uttar Pradesh, India
Website: https://bluteee.com
Customer Support Email: bluteee22@gmail.com
WhatsApp: 9005824782

3. Eligibility to Use the Website

By using our website or placing an order, you confirm that:

You are legally capable of entering into a binding contract under applicable Indian law.
All information you provide is accurate, complete, and current.
You will use the website only for lawful purposes.
You will not attempt to misuse, damage, disrupt, or gain unauthorised access to our website or systems.

Customers who are not legally competent to enter into a contract must use the website with the involvement of a parent or legal guardian, as applicable.

4. Products, Images and Descriptions

We make reasonable efforts to display product images, colours, designs, sizes, materials, and descriptions as accurately as possible.

However, you acknowledge that:

Colours may appear slightly different depending on your device, screen settings, brightness, or lighting.
Product photographs may include styling elements or accessories that are not included with the product.
Minor measurement variations may occur because of manufacturing and measurement methods.
Product designs, availability, and specifications may change as our collections evolve.

Please review the product description and size chart carefully before ordering.

Nothing in this section limits your rights where a product is defective, incorrect, or materially different from its description under applicable law.

5. Product Availability

All products are subject to availability. Adding a product to your cart does not guarantee that it will remain available until checkout is completed.

If a product becomes unavailable after an order has been placed, we may contact you to discuss an appropriate resolution. If an order cannot be fulfilled and payment has already been collected, any refund due will be processed in accordance with applicable law and our Refund Policy.

We reserve the right to update product listings, discontinue products, and correct inaccurate information, subject to applicable law and existing customer rights.

6. Pricing, Taxes and Promotional Offers

All prices are displayed in Indian Rupees (INR), unless otherwise stated.

The applicable product price, shipping charges, discounts, and other charges will be shown at checkout or disclosed before you complete your purchase.

Prices may change without prior notice, but such changes will not ordinarily affect orders already accepted.
Promotional codes and discounts may be subject to specific eligibility requirements, validity periods, and usage limits.
Discounts cannot be combined unless expressly stated.
Shipping charges, applicable taxes, and additional fees will be disclosed as required by law.
Promotional offers do not remove your rights concerning defective, incorrect, or misdescribed products.

If a genuine pricing or listing error occurs, we will contact you to resolve the matter in accordance with applicable law. We will not rely on a listing error to remove rights that a customer has under the law.

7. Orders and Order Confirmation

When you place an order, you submit a request to purchase the selected products.

An order confirmation message or email acknowledges receipt of your order but does not necessarily mean the order has been dispatched.

You are responsible for checking the following before completing checkout:

Product name and design
Size and colour
Quantity
Delivery address and PIN code
Contact number and email address
Payment method and order total

We may contact you to verify order details, confirm a Cash on Delivery order, or resolve payment and delivery issues.

Orders may be declined or cancelled for legitimate reasons, including stock unavailability, payment failure, suspected fraud, or material listing errors, subject to applicable law. If payment has already been collected for an order that is cancelled, any refund due will be processed appropriately.

8. Payment Terms

We may offer the payment methods displayed at checkout, including prepaid digital payments and Cash on Delivery (COD), where available.

Prepaid orders must be successfully paid for before processing.
COD orders must be paid for according to the delivery partner’s instructions.
Payments may be processed by third-party payment service providers.
Customers should report duplicate charges, failed payments, or payment discrepancies to customer support.
We do not intentionally request sensitive payment credentials through unofficial channels.

Payment processing may be subject to the terms and security procedures of the relevant payment provider.

9. Shipping and Delivery

Orders will be shipped to the delivery address provided during checkout, subject to courier service availability.

Delivery estimates are indicative and may vary by location, courier operations, weather, holidays, and other circumstances.
Shipping charges, if applicable, will be disclosed before checkout.
Customers must provide a complete and accurate address, PIN code, and contact number.
Tracking details will be provided where available.
If a parcel is delayed, lost, damaged in transit, or incorrectly marked as delivered, please contact us so that we can investigate.

We will make reasonable efforts to resolve shipping issues with the relevant delivery partner. Nothing in this section excludes any responsibility imposed on us by applicable law.

Where additional delivery charges may arise because of an incorrect address or repeated failed delivery attempts, we will communicate the applicable charges before imposing them, where appropriate.

10. Returns, Exchanges and Refunds

Our Refund, Return & Exchange Policy forms part of these Terms & Conditions and should be reviewed before placing an order.

Our general policy is as follows:

Change-of-mind returns: We do not ordinarily accept returns solely because a customer changes their mind, dislikes a selected style, or orders the wrong size, subject to applicable law.

Size exchanges: Eligible size exchanges may be requested within the period and subject to the conditions specified in our Refund, Return & Exchange Policy. Exchanges depend on product availability.

Damaged, defective or incorrect products: Customers should contact us within 48 hours of delivery with the order number and clear photographs or videos, where available. We will review the issue and provide an appropriate resolution, which may include a replacement, refund, or another remedy as required by applicable law.

Refunds: Eligible refunds will be processed in accordance with our Refund, Return & Exchange Policy and applicable law.

The 48-hour reporting period is intended to help us investigate delivery and product issues promptly. It does not remove any statutory consumer rights that may apply.

11. Order Cancellation

If you wish to cancel an order, contact customer support as soon as possible.

Cancellation requests received before dispatch will be considered based on the order’s status and applicable law.
Once an order has been dispatched, cancellation may not be possible through the ordinary cancellation process.
If cancellation is accepted after payment has been collected, any refund due will be processed according to applicable law.
Refusing delivery does not automatically guarantee a refund or cancel any outstanding obligation.

Nothing in this section limits a cancellation or refund right available to a customer under applicable law.

12. Product Care

Customers should follow the care instructions provided with each product.

To maintain product quality:

Follow the recommended washing and drying instructions.
Avoid bleach, harsh chemicals, or cleaning methods that may damage the fabric or print.
Avoid ironing directly over printed graphics unless the care instructions permit it.
Store products appropriately.

Damage resulting from improper washing, misuse, unauthorised alteration, or ordinary wear and tear may not qualify as a manufacturing defect. This does not affect any applicable statutory rights.

13. Intellectual Property

Unless otherwise stated, the BLUTEEE name, logo, original graphics, product designs, photographs, website text, videos, and other original materials are owned by BLUTEEE or used with permission.

You may not reproduce, distribute, modify, commercially exploit, or use these materials in a manner that infringes our rights without prior permission or another lawful basis.

Purchasing a BLUTEEE product does not transfer ownership of the intellectual property associated with that product.

Third-party names, trademarks, logos, and materials remain the property of their respective owners.

14. Website Use and Prohibited Activities

You agree not to:

Use the website for fraudulent, unlawful, or deceptive purposes.
Provide false or unauthorised personal or payment information.
Attempt to access our systems, accounts, or customer information without authorisation.
Upload malicious software or interfere with website operations.
Copy or exploit website content in violation of applicable law or our rights.
Place fraudulent orders or abuse promotional offers.
Impersonate another person or organisation.

We may take reasonable steps to protect our customers, website, and business against misuse, subject to applicable law.

15. Third-Party Services and Links

Our website may rely on third-party services for payment processing, shipping, analytics, communications, and other functions.

External websites and services may have their own terms, conditions, and privacy practices. We do not control every aspect of these services and cannot guarantee their uninterrupted operation.

Our use of third-party providers does not remove any obligations that apply to us under applicable law.

16. Reviews, Feedback and User-Submitted Content

If you submit a review, photograph, feedback, or other content, you confirm that you have the right to submit it and that it does not knowingly contain unlawful, misleading, defamatory, or infringing material.

Where you submit content for publication, you grant BLUTEEE permission to display and use it for relevant website and promotional purposes, subject to applicable law and any required consent.

We may moderate or remove content that violates these terms or applicable law. We will not knowingly misrepresent fabricated reviews as genuine customer feedback.

17. Privacy and Personal Information

Personal information collected through browsing, ordering, payment, delivery, and customer support will be handled in accordance with our Privacy Policy and applicable data protection laws.

Information may be used where necessary to:

Process and fulfil orders.
Arrange shipping and delivery.
Provide customer support and order updates.
Handle eligible returns, exchanges, and refunds.
Prevent fraud and maintain website security.
Meet legal and regulatory obligations.

Marketing communications will be handled in accordance with applicable consent and opt-out requirements.

Please read our Privacy Policy for more information about how personal information is collected, used, shared, and protected.

18. Limitation of Liability

To the extent permitted by applicable law, BLUTEEE will not be liable for indirect or consequential losses arising from temporary website interruptions, third-party service failures, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights and remedies.

If any provision of these terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.

19. Force Majeure

We will make reasonable efforts to fulfil our obligations. However, performance may be delayed by circumstances beyond our reasonable control, including natural disasters, severe weather, public emergencies, transport disruptions, government restrictions, strikes, or major technical outages.

We will communicate material delays where reasonably practicable and provide any remedy required by applicable law.

20. Grievances and Customer Support

For questions, complaints, order issues, or concerns regarding our products and services, please contact:

Email: bluteee22@gmail.com
WhatsApp: 9005824782
Address: Shaba Complex, near Khurram Nagar Police Chowki, Khurram Nagar, Lucknow, Uttar Pradesh, India

Please include your order number, registered contact details, and a description of your concern.

Complaints will be handled within the timelines prescribed by applicable law. The designated grievance contact and relevant contact information will be maintained as required under applicable e-commerce rules.

21. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India.

Disputes will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts or consumer dispute-resolution authorities, as applicable.

Nothing in these terms prevents a consumer from approaching an appropriate consumer commission or other competent authority where permitted by law.

22. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our products, services, business practices, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date. Changes will apply prospectively where appropriate and will not remove rights already available to customers under applicable law.

23. Contact Us

For any questions regarding these Terms & Conditions, please contact: